Office Location

Address 47 Clerkenwell Road London EC1M 5RS United Kingdom

Email Communication

General Enquiries [email protected]
Project Proposals [email protected]
Technical Support [email protected]

Working Hours

Monday to Friday 09:00 - 17:30
Saturday Closed
Sunday Closed

How We Respond

Email enquiries typically receive responses within two working days. Project proposals may require additional time for our team to review your requirements and prepare a detailed response.

For urgent technical support requests from existing clients, please use the dedicated support email address. We prioritize responses to venues experiencing issues that affect visitor services.

What to Include in Your Enquiry

To help us provide the most relevant information, please include:

  • Your venue type and approximate size
  • Expected annual visitor numbers
  • Whether you have existing audio guide infrastructure
  • Your preferred timeline for implementation
  • Any specific requirements such as multiple languages or accessibility features

If you prefer to submit an enquiry through our online form, please visit our homepage where you can select a service and provide detailed information about your project.

Site Visits

For projects moving forward, we typically arrange an in-person site visit. This allows our producers to understand the physical space, assess acoustics if using audio-triggered content, and meet with your curatorial or interpretation team.

Site visits are scheduled after initial email discussion has established project scope and confirmed mutual interest in proceeding. There is no charge for site visits within Greater London; travel fees may apply for venues outside this area.

Industry Events

Our team regularly attends museum and heritage sector conferences throughout the year. If you would prefer to meet in person at an industry event, please mention this in your email and we can arrange a convenient time.